What to Do When Your Best Technician Becomes Your Worst Supervisor

Turn your best technicians into effective leaders without losing their expertise


This Is the Most Common Promotion Mistake in Small Companies

The Technical Promotion Problem:

60-70% of technical promotions struggle in their first year as supervisors
40% higher turnover rates on teams led by newly-promoted technical experts
25-35% drop in team productivity during the transition period


Why Technical Experts Struggle as Supervisors 


How to Turn Your Technical Expert Into an Effective Leader 

Step 1: Shift From Doing to Teaching

Your new supervisor learns how to coach others through tasks instead of just doing it themselves. They develop patience and teaching skills that help team members improve rather than just get out of the way. 

Step 2: Build People Skills, Not Just Technical Skills

Leadership means understanding what motivates different people, how to have difficult conversations, and how to build trust with team members who may not work at their technical level. 

Step 3: Create Systems That Support the Transition

Clear expectations, regular check-ins, and ongoing development help your technical expert grow into the leadership role instead of drowning in it. 


  • For 30 years I’ve been in some type of management position…

    and have seen myself in a lot of the segments discussed in this program. But now I have new tools and techniques to get better results.
    Steve Tucker
    PeopleWork Supervisor Academy Graduate

What Success Looks Like After the Transition